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General Questions

Why should I buy my poker cards and accessories from CaraGails?

What is your return/exchange policy?

What payment methods do you accept?

Do you charge sales tax
?

 

Shipping Questions

How much do you charge for shipping?

When and how will my item ship?

Do you ship internationally?

 
Playing Cards

What playing cards are the best?
 

 

 

Why should I buy my poker cards and accessories from CaraGails?
After playing poker for many years and finding some excellent cards and accessories, we wanted to offer our favorites to the poker community at reasonable prices.  We have a 30-day refund/exchange policy, offer very low shipping costs, and stock the best cards money can buy.

Keeping our customers happy is our #1 priority, and with a
positive eBay feedback rating over 10000, you know we're a reputable seller you can trust. 

Read Our Feedback on eBay


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What is your refund/exchange policy?
If you are not fully satisfied with your purchase, you may return it to us for a refund within 30 days of the purchase date. A full refund will be sent to you (minus the original shipping costs).

If you would like to exchange the product you received, we will honor an exchange for products of the same value within 30 days of your order date.

Playing cards must be sealed to be accepted as a return.

For any return, you must first contact us requesting a return authorization form.

 


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What payment methods do you accept?
We let PayPal handle payment processing since they are the experts when it comes to secure, fast, online payment.  PayPal accepts payment via credit card, debit card, or bank account.  When you pay with PayPal, your credit card and bank numbers are never seen by us.  Your financial information stays safe.  Plus, you’re protected 100% against unauthorized payments sent from your account. 

We also accept money orders or cashiers check as payment.  You must first contact us and request an invoice if you'd like to send a money order or cashiers check as payment.


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Do you charge sales tax?
CaraGails is a registered business operating in the state of New Jersey.  Therefore, we charge 7% sales tax to all orders shipped to New Jersey.  No sales tax is charged for any other states.
 

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How much do you charge for shipping?


**UPDATED 01/27/2013**

Shipping Costs to the USA
*

  • For orders $1 - $50 - Shipping costs $3

  • For orders over $50 -  Shipping is FREE!

    * This includes Alaska, Hawaii, Guam, Puerto Rico, U.S. Virgin Islands, and all APO/FPO Military addresses.

    Shipments to CANADA:
     

    0 - .99 lbs = $9.95
    1 - 4.99 lbs = $19.95
    5 - 8.99 lbs = $25.95
    9 - 14.99 lbs = $29.95
    15 lbs - = $39.95


    Shipments to ALL OTHER COUNTRIES:
     

    0 - .99 lbs = $19.95
    1 - 4.99 lbs = $24.95
    5 - 8.99 lbs = $34.95
    9 - 14.99 lbs = $49.95
    15 lbs - = $59.95

     

    • Most double-deck playing card sets are 1lb each.

    • Smaller items like cut cards, card covers and spinners are 0.5lbs each.

    • Large or bulky items like playing cards boxes and Modiano plastic boxes are 2.5lbs each.

    • Click here for a complete list of items and their calculated weight.

    • CaraGails is not responsible for any customs or duty charges that buyers may incur.

 

 

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When and how will my item ship?
Orders are typically processed within 24 hours and shipped within 48 hours of playing an order.  All domestic orders are shipped via United States Postal Service (USPS) Priority or First Class mail, and include a delivery confirmation number.  Delivery times vary but are typically 2-6 business days.

International orders are shipped via Air Mail or Global Priority.  Additional shipping rates apply for International orders.
 

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Do you ship internationally?
Yes.  We ship to any country that accepts USPS Priority Mail.  This includes but is not limited to:

If you are unsure if your country accepts Priority Mail, please contact us before placing an order. 
 

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What playing cards are the best?
 
Visit homepokertourney.com for more information on various playing cards.

 

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